About Noble Telecom Solutions
Why Noble Telecom Solutions is Here
With nearly 30 years working in the telecom arena with Verizon, NPS founder Scott has seen firsthand what businesses struggle with on a daily basis.
Seeing the countless unfortunate routing decisions that negatively impacted businesses was frustrating. To list just a handful:
- Simple outages exacerbated into unnecessary critical downtime that lasted days
- Business owners only utilizing 10% of the tool they pay for
- …and many others!
There is so much to know when it comes to voice cloud solutions, a business owner can barely scratch the surface. Large service providers will provide you with a comprehensive, proprietary routing tool that you and your team are expected to pick up and understand rather quickly with little-to-no training. For many, that’s impossible. You are one of the lucky few if you are equipped to do that.
Most business do not have an entire department of voice engineers and routing specialists and you are likely experiencing some heartburn, and at best you may be at risk of some of the problems I described above. Or, you may be to route your traffic, but you simply don’t feel like you are benefiting from the capabilities that your service provider can deliver.
At worst, you and your company simply don’t know where to begin and are paying money for a tool you desperately need to use. If any of this sounds familiar, then you are in the best place to begin.
NPS Provides Expert Verizon Network Manager Support
SO YOU CAN FOCUS ON YOUR BUSINESS
Coming soon are options for AT&T's Route-It and Lumens Portal
Testimonials
See for why yourself NTS is your top choice for telecom support:
We frequently relied on Scott to train multi million-dollar customer accounts; a testament to his deep expertise and ability to instill confidence in our most significant partners... Furthermore, his collaboration… read more
Knowing how much you've accomplished and the foundational work you contributed, it’s clear you’re stepping into your next chapter from a position of strength and experience... I know your business… read more
...based on your technical and network expertise that has enabled countless enterprise and public sector organizations to optimize their network architecture, I know that your business will thrive! read more
Scott, after working with you for over a decade, I know how exceptional you are. You dig into your project topics to learn every detail. You have extraordinary interpersonal skills,… read more
Having managed and worked with Scott for over two decades, I know him to be a rare talent and a pillar of strength for our team. He brings a unique… read more
Scott's dedication to excellence and remarkably positive approach to complex challenges are exactly what the future of telecom needs.“
Scott Ham is an outstanding professional whose technical skills and capabilities are unmatched! Scott is absolutely the best to work with from a technical standpoint as well as a customer… read more
Scott played a pivotal role in successfully migrating multiple skill sets from Verizon Business to HCL Technologies, demonstrating exceptional speed, precision, and technical expertise throughout the transition. Leveraging his deep… read more
Having worked alongside Scott, I have seen firsthand his exceptional ability to solve complex technical architecture challenges while keeping customer needs at the forefront. His leadership and vision ensure that… read more
...Scott's customer service mindset, paired with his technical rigor, ensures
that every deliverable meets the highest standards...
Scott, congratulations on your new business. You have a unique skill set and background that Verizon Wireline customers will be fortunate to gain access to. Your extensive knowledge of Network… read more
...Scott, you will prevail and you have been, are, and will be appreciated and
loved by anyone who knows you!
A Message from NTS Founder Scott
Scott Ham Noble Telecom Solutions Owner
Independent third-party support and Noble Telecom Solutions as an idea have been a vision of mine for some time. I have always had the desire to help customers and perhaps consequently, I have always been involved in customer support in some way throughout my professional career. I have supported and trained MCI/Verizon customers on advanced toll-free routing for almost three decades and when the opportunity presented itself to start my own business and build my own team, I took the leap to become an entrepreneur.
Toll-free routing can be very complex. Many customers would like to enjoy the full range of features and benefits they pay for as a toll-free customer with access to Verizon’s Network Manager application but unfortunately, they often lack the means to get there. For years I trained customers at Verizon and many of them would say things like, “This is great and we love the features but it would be so much nicer if you could just do this for us.”. I had to politely decline of course because I’m sure Verizon would have appreciated me cutting side deals with their customers. However today is a new day and rather than an employee of Verizon, I am now their business partner and I am uniquely set up to help Verizon customers in a significant way, as well as help Verizon. I so look forward to serving so many customers who in the past have asked me to do something like this and if you have ever longed for that extra hand-holding or even white glove treatment as a toll-free customer, then let’s talk real soon.
